Lots of people wrote in to ask us questions or just tell us about their favorite products since the second BIC tween us. Here s a selection of their letters for you to enjoy.

SOCIÉTÉ BIC Limited Company, capital euros 184,675,714.96 Divided into 48,344,428 shares of euros 3.82 Quoted on Eurolist Euronext Paris Isin: FR0000120966 Mnemonic: BB Continuous quotation 552.008.443 registered in Nanterre, France

www.bicworld.com / www.bickids.com / www.sheaffer.com / www.mybiclighter.com / www.flickyourbic.com / www.bicgraphic.com / www.norwood.com / www.bicsport.com

Design and Production: Editorial: Estelle Vonfeldt, Gabrielle de Chastenet and Oana Gulei-Jan Photo credit: Kai Jünemann, BIC Group, Jack Burlot, Benjamin Thouard, Brian Forrest, Getty This report is printed on FSC certified paper This document is available online at www.bicworld.com

SOCIÉTÉ BIC 14, rue Jeanne d Asnières 92611 Clichy Cedex, France

LETTERS FROM READERS

WE IT

I m a fan of vintage patterns on fabric, wallpaper and BIC® lighters. Do you know where I could find the old decors that you don t make any more? Fernando B., Rio de Janeiro Ed.: Dear Fernando, you re not the first person to ask us that very question. We ve kept a record of all the designs put out by BIC® from the very beginning. But for now, these relics aren t available to the public. We re thinking about it though and as soon as we have something, we ll be sure to let you know! And, you can discover all of our recent decors on www.multibicse.com.br

Ever since I was in grade school, I ve been writing with a BIC® Cristal® pen. I always have one on hand it s like a good luck charm! So imagine how pleased I was to see it in the

Musée Pompidou s permanent collection, and to realize that it s loved by many other people too! Céline F., Asnières-sur-Seine Ed.: Dear Céline, letters like yours really make us blush and we re proud to hear that our products are a real help for the people who use them. We re equally proud to have been recognized by the Musée national d'art moderne/Centre Georges Pompidou and it's also a great way to create a dialog with the people who use our products.

I saw that the 4th generation BIC® phone came out in September. The new colors look nice but is there anything else new about it? Patrick M., Marciac

Ed.: We re so glad you like the new colors! This time there s more to it, but it s still just as simple to use. The latest BIC® phone has a bigger screen and newer functions MP3 player

and Bluetooth, added to the FM radio and the camera. To learn more, give a call on 3970 from an Orange landline in France or on 700 from your mobile.

I LOVE THE BIC® CONCERT LIGHTER APP THAT YOU PUT OUT. IT S SO QUIRKY AND IT S PERFECT TO KEEP ON ROCKIN ! Barbara K., Boston

52 Letters from readers and credits