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What tips do you have for removing ballpoint pen ink? Roller or Brite Liner ink? Dry erase ink?
Writing instrument ink is designed to write on paper or other writing surfaces. It contains certain ingredients that could stain certain types of materials and fabrics. Although we cannot guarantee or be responsible for any stain removal method, we would suggest you try the following methods:
For ballpoint ink we recommend an alcohol-based hair spray. The alcohol content in the hair spray will break up the ink. If the ink is on clothing, saturate the item with hair spray. Be sure to place an absorbent paper towel or rag under the stain to catch the excess ink. You then need to blot the stain with a rag. Repeat this process until the stain is removed, then launder as usual.
If the ink is on anything other than clothing, spray the hair spray directly on the stain and then wipe off with a clean paper towel or rag. You might need to do this a few times depending on the size of the stain.
Important: A word of caution before trying any of the methods suggested: some surfaces and fabrics may be damaged by the hair spray solution. If in doubt, test on a "hidden" area first.
Our Roller and Brite Liner inks are water-based and we recommend trying an all-purpose cleaner instead of hair spray.
If the ink is on clothing, saturate the item with the all-purpose cleaner. Be sure to place an absorbent paper towel or rag under the stain to catch the excess ink. You then need to blot the stain with a rag. Repeat this process until the stain is removed, then launder as usual.
If the ink is on anything other than clothing, spray the all-purpose cleaner directly on the stain and then wipe off with a clean paper towel or rag. You might need to do this a few times depending on the size of the stain.
Important: A word of caution before trying any of the methods suggested: some surfaces and fabrics may be damaged by the all-purpose cleaners. If in doubt, test on a "hidden" area first and follow the manufacturer's directions.
Dry Erase Ink - Can be wiped off dry wipe surfaces with a clean paper towel or rag. If the ink is on clothing, pre-wash the item as soon as possible and then launder as usual.
For All Inks - If this does not remove the stain completely, we would suggest contacting a professional cleaning company or the manufacturer of the stained item. They may have other suggestions or be able to professionally remove it for you.
Where can I purchase writing instrument refills?
Refills are available at a variety of retail/ stationery supply outlets. If you are a US consumer, you can order refills at http://www.bicrefills.com.
Do you sell component parts for your products, such as the pen caps or barrels?
We do not sell product component parts. We only sell the finished products to distributors and retailers.
Is there a proper way to store a BIC® pen?
It is not necessary to store a BIC pen with its point facing down. However, we do recommend protecting the point when the pen is not being used. In the case of retractable pens, the point should be retracted when not in use, and pens with caps should also be protected after each use.
Why is there a hole in the barrel of BIC Classic Stic® Pens?
To equalize the pressure inside the pen with the pressure outside the pen. These vents, or holes in the pen barrels, basically help to prevent ink leakage. Approximately 90 percent of all pens are vented to prevent leakage. The pens that do not have vented barrel contain sealed ink systems and are pressurized.
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Why is there a hole in some writing instrument’s cap?
In addition to help prevent the pen from leaking all our BIC® caps comply with international safety standards, that attempt to minimize the risk of children accidentally inhaling pen caps. Some of these vented caps, like that used for the BIC® Cristal®, has a little hole in the top to comply with the existing safety standards.
Do you sell leads for your mechanical pencils?
In some countries, we offer certain mechanical pencils with replacement leads included in the package. You can also visit your local stationery store for generic or BIC lead refills in the size you need.
Do you sell erasers for your mechanical pencils?
In some countries, we offer certain mechanical pencils with replacement erasers included in the package.
How long will a BIC® pen write before it runs out of ink?
Each BIC® ballpoint pen can produce between two and three kilometers (up to two miles) of writing.
Can I still find the Silver BIC® Cristal?
A BIC® CRISTAL made in silver was only manufactured between 1989 and 1992.
Perhaps, by chance, you would be able to still find some rare samples... If you have one and you want to refill it, you can use regular BIC CRISTAL ballpoint pen cartridges to refill it.
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